Privacy Policy

Welcome to Green Yard Plant Store! At Green Yard Plant Store (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.greenyardplant.com.

By accessing or using our Site, you consent to the practices described in this Privacy Policy. We encourage you to read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Identification Information: Name, email address, mailing address, phone number, and payment information when you make a purchase.
• Transaction Information: Details about purchases you make through our Site, including products ordered, payment method, and transaction history.
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
• Usage Information: Information about how you use our website, products, and services.
• Marketing and Communications Information: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect in the following ways:

• To process and fulfill your orders for plants and gardening supplies
• To communicate with you about your orders, account, or inquiries
• To provide customer support and respond to your questions
• To improve our website, products, and customer experience
• To send promotional emails about new products, special offers, or other information we think you may find interesting (with your consent where required by law)
• To prevent fraudulent transactions and monitor against theft
• To comply with legal obligations and enforce our terms and conditions

3. Data Sharing and Disclosure

We may share your information with third parties only in the following circumstances:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping, marketing, and data analysis.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Protection of Rights: To protect the rights, property, or safety of our company, our customers, or others.

We do not sell, trade, or rent your personal identification information to others for marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers, and all payment transactions are encrypted using SSL technology.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal data.
• Rectification: The right to request correction of inaccurate or incomplete information.
• Erasure: The right to request deletion of your personal data.
• Restriction: The right to request the suspension of processing of your personal data.
• Data Portability: The right to request the transfer of your data to another organization.
• Objection: The right to object to our processing of your personal data.
• Withdraw Consent: The right to withdraw consent where we rely on consent to process your personal data.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.

We use the following types of cookies:

• Essential Cookies: Necessary for the operation of our website.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Enable us to personalize content and remember your preferences.
• Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. International Data Transfers

As an international plant retailer serving customers worldwide (except parts of Asia and some remote regions), your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us